![]() ![]() ![]() you must use the suite's installation file (and you can choose to only install one program from the suite). Troubleshoot when Creative Cloud apps ask for a serial number. Its supposed to be part of the PX Engine used by Roxio for burning DVDs. The only downside was that I couldnt re-enable Memory Integrity because of an incompatible driver from Corel Corporation called PxHlpa64.sys. If a Creative Cloud app asks for your serial number Creative Cloud apps don't require serial numbers. I was able to install Premiere and Photoshop Elements successfully without tanking my system. that won't work even though photoshop is included in that suite. Last updated on Find your serial number to activate, reinstall, or upgrade your product. eg, using a cs6 suite serial number with a photoshop cs6 installation file. To be clear, with old versions such as PSE5 and PSE6, the license number was linked to your physical CD/DVD. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number. For information on converting a Creative Cloud trial, see Convert a Creative Cloud trial to a paid Creative Cloud membership. Assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. The content in this article is applicable to products that have a perpetual license, such as Adobe Premiere Elements. ![]()
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